1. Naina, her husband and her two minor daughters were travelling from Mumbai to Delhi, availing a company’s flight services in 2018. The airlines had issued boarding passes to all of them. Naina claimed in her plea that the airlines left all her family at the Mumbai Airport without informing them, despite their being in the airport premises. The family had to stay in a hotel and purchase new tickets the next day. The State Consumer Disputes Redressal Commission (SCDRC). on hearing the plea, asked an airline company to pay ₹50,000 to Naina and her family. Identify the right of consumers being exercised in the given case.

2. ________is the right of the consumer to acquire knowledge and be well- informed throughout his life.

3. In case an aggrieved consumer is not satisfied with the decision of the State Commission, he can make a further appeal in

4. ___ implies safeguard against anti-consumer trade practices of producers and traders.

5. Buying standardised products is a consumer ______.

6. Which of the following statements is not true with regard to the National Commission?

7. ___ is one of the redressal agencies for redressing consumer grievances

8. ___ means any person who buys any goods for personal use or hires or avails of any services for a consideration.

9. A complaint can be filed against ___ who adopt(s) unfair trade practices.

10. From the point of view of business, which one of the following is a reason because of which consumer protection is important?

11. A District Forum has jurisdiction to entertain a consumer complaint involving product value:

12. In case a consumer is not satisfied with the order passed in the State Commission, he can further make an appeal in the National Commission within a time period of

13. Which one of the following is not a reason for importance of consumer protection from the point of view of consumers?

14. The Consumer Protection Act is applicable throughout India except in 

15. Which one of the following is not a consumer right?

16. ___ mark is used for electrical products.

17. Which of the following statements is not true with regard to the District Forum?

18. Which of the following types of cases are filed in the State Commission?

19. Right to ___ is a right to be protected against products which are hazardous to life or health.

20. In which year did Consumer Protection Act come into existence?