1. Directing takes place at ___ levels of management

2. Encoding is related to

3. Leadership is based on a superior’s

4. During the year 2018, Halla Walla Limited made surplus profits due to growing reputation of the business as a result of sincerity of its employees. In order to give due recognition to its employees and motivate them to continue with the good work, the company decided to give a certain percentage of profits to them. Identify the type of financial incentive being adopted by the company.

5. Grapevine is a form of

6. ___ is the process of stimulating people to engage in goal-directed behaviour

7. Which one of the following is an element of directing?

8. ___ aims at instructing, guiding, motivating people to achieve the desired results.

9. Which one of the following is not a financial incentive?

10. Yamini received a special gold coin from her school management for exceptionally good board result of her students in her subject. Identify the need of Yamini being fulfilled as per Maslow’s Need Heirarchy Theory

11. Which one of the following is a semantic barrier?

12. Identify the style of leadership in which the superior uses file forces from within the groups in order to establish control.

13. The channel of communication which is transmitted through informal channels is called ___

14. ___ is the process of exchanging information and understanding between two or more persons

15. Directing flows in ___ direction.

16. Need hierarchy theory of motivation has been given by

17. Motivation is not

18. Dheeraj Madan works as a Human Resource Manager in Busybee Limited. He gives due care in designing jobs, so that it offers a meaningful work experience by assuming a diversity of work content requiring higher level of knowledge. Identify the type of incentive being adopted by the company.

19. Which one of the following is a non-financial incentive?

20. ___ is the process of converting a message into symbols